Shipping policy

Shipping Policy

Processing Time Orders are processed within 2–5 business days. You will receive a shipping confirmation email with tracking information once your order has shipped.

 Delivery We currently ship within the United States. 

Standard Shipping — $7.95 Standard shipping typically arrives within 5–7 business days after processing.

Free Shipping We offer free standard shipping on all orders over $75.

Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status.

Lost or Stolen Packages Poplar House Candle Co. is not responsible for lost or stolen packages once marked as delivered by the carrier. If you have an issue, please contact your local carrier or email us at hello@poplarhousecandleco.com and we'll do our best to help.

Questions? Reach us at hello@poplarhousecandleco.com — we're happy to help.